100% Safe Shopping Guarantee

Secure Shopping

Credit card orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server only. In order for SSL security to work, you must use an SSL-enabled browser.

Backorders or Delays

We will ship in-stock merchandise immediately and backordered items as they become available at your request. You will only be charged for items when they are shipped, and you will only pay one flat fee of $6 for shipping and handling charges no matter how many items you order.

Exchanges / Returns Policy

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund, exchange, or credit within 14 days of the purchase.

Merchandise must be in original condition, with all original packaging.

To Return an Item to Us

Pack your merchandise securely. Include your packing slip with a note telling us the reason for the return. If the item was a gift, please include your phone number and your e-mail address. Send the package via a traceable shipping method to:

SAKINAS, 4109 Boonsboro Road, Lynchburg, Virginia 24503, USA. Telephone: 434-384-1010 or 434-384-9747. Fax number: 434-384-9405. E-mail: orders@sakinas.com

We will credit the original purchaser's credit card. Gift returns will be issued an on-line gift certificate. Look for your refund, issued upon receipt of returned merchandise.

Shipping Charges on Exchanges / Returns

Exchanges

If you are exchanging merchandise, you are responsible for the cost of returning it to us. If you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of additional items and shipping charges.

Returns

If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges.

Incorrect Orders

If we have inadvertently sent you incorrect merchandise, we apologize. You will be reimbursed for the cost of returning the package to us.